Brasseler USA Customer Helpdesk

Thank you for your interest in opening a new Customer Account with Brasseler USA.  Once you have opened a customer account you can place telephone orders, ...

Brasseler USA has an online store where you can buy nearly any dental instrument we make. In order to shop online, you must create an online account for bil...

Recovering a lost or forgotten password Go to https://shop.brasselerusa.com/MyAccount/SignIn and then click on “Forgot Password” and the pop-up screen w...

To PAY outstanding invoices, please sign in and click the arrow next to the web account, ex. ‘Hi John  '  Find ‘My Invoices' and then ‘Pay Invoices’...

During ‘Checkout’ you have an option to change the shipping method. Here are the shipping options: * Ground Shipping (G) –Standard      4-5 busines...

The billing or shipping address cannot be updated by logging in through your online account for security reasons. Please call our customer service team 1-80...

Yes, During ‘Checkout’ process, please select ‘Create a New Shipping Address’ from the drop down menu and fill out the new shipping information.

Here are the steps to request an RMA label on our website: Log in Click the arrow next to the web account, ex. ‘Hi John  . Find ‘MY Orders’ and then ...

Log in Click the arrow next to the web account, ex. ‘Hi John  . Find ‘MY Orders’ and then select ‘Order History’, 'Saved Orders', 'Order Appr...

 A PO or Purchase Order Number may be required by your internal accounting department prior to placing product orders. If your company requires a PO # prior...