1 13000001783 2017-02-02T09:10:20-05:00 13000005971 false FAQ 2 2017-02-02T09:10:20-05:00 1 1 2015-04-09T16:00:40-04:00 2 3 For customer located within the United States, visit our Service & Repairs page at the Brasseler USA Dental web site or contact our Handpiece Team directly at 1-800-841-4522. For customers located in Canada, visit our Service & Repairs page at the Brasseler Canada web site or contact our Handpiece Team direct at 1-800-363-3838. We do not process repairs for customers located out side the United States and Canada. If you found this article helpful, give it a Thumbs Up below. If you have any suggestions on how we can improve this article please send your comments to Support@BrasselerUSA.com. <p>For customer located within the United States, visit our <a href="http://brasselerusadental.com/service-repair/" target="_blank"><strong>Service &amp; Repairs</strong></a> page at the <strong><a href="http://brasselerusadental.com" target="">Brasseler USA Dental</a></strong> web site or contact our Handpiece Team directly at 1-800-841-4522.</p><p><br></p><p>For customers located in Canada, visit our <a href="http://brasselercanada.com/service-repair/" target="_blank"><strong>Service &amp; Repairs</strong></a> page at the <a href="http://brasselercanada.com/" target="_blank"><strong>Brasseler Canada</strong></a> web site or contact our Handpiece Team direct at 1-800-363-3838.</p><p><br></p><p>We do not process repairs for customers located out side the United States and Canada.</p><p><br></p>If you found this article helpful, give it a<span> </span><u>T</u><u>humbs Up</u><span> </span>below. If you have any suggestions on how we can improve this article please send your comments to<span> </span><a href="mailto:Support@BrasselerUSA.com">Support@BrasselerUSA.com</a>. 13000005971 1301 5000605618 2017-04-12T11:28:48-04:00 5007207875 1 2 2 3 How do I request Service or Repairs for my Brasseler handpiece? 2017-04-12T11:26:06-04:00 5005637859 1 2017-02-06T11:03:08-05:00 0 1 Yes, all repairs carry a warranty of at least 90 days on the repaired/replaced parts. Most of our Highspeed Air Tubines will come with a longer warranty of 1 year from date of repair.  If you have nay issue within the repair warranty period we will take care of it free of charge. To set up a repair, can submit a request on our Service & Repair page. If you found this article helpful, give it a Thumbs Up below. If you have any suggestions on how we can improve this article please send your comments to Support@BrasselerUSA.com. <p>Yes, all repairs carry a warranty of at least 90 days on the repaired/replaced parts. Most of our Highspeed Air Tubines will come with a longer warranty of 1 year from date of repair. </p><p>If you have nay issue within the repair warranty period we will take care of it free of charge.</p><p><br></p><p>To set up a repair, can submit a request on our <a href="http://brasselerusadental.com/service-repair/" target="_blank"><strong>Service &amp; Repair</strong></a> page.</p><p><br></p><div rel="clipboard_data">If you found this article helpful, give it a<span> </span><u>T</u><u>humbs Up</u><span> </span>below. If you have any suggestions on how we can improve this article please send your comments to<span> </span><a href="mailto:Support@BrasselerUSA.com">Support@BrasselerUSA.com</a>.</div> 13000005971 359 13000027062 2017-04-12T11:29:02-04:00 5007207875 2 2 0 1 Do you offer warranties on your repairs? 2017-04-12T11:26:06-04:00 5007207875 1 2017-02-06T09:35:55-05:00 0 2 Brasseler USA repairs Brasseler and NSK handpieces using only genuine manufacturers parts. We also now service all major handpiece brands.  Please check with our Handpiece Customer Support to see if your handpiece qualifies. To initiate a repair you can follow the process outlined here: Handpiece Repair Request If you found this article helpful, give it a Thumbs Up below. If you have any suggestions on how we can improve this article please send your comments to Support@BrasselerUSA.com. <p style="">Brasseler USA repairs Brasseler and NSK handpieces using only genuine manufacturers parts. We also now service all major handpiece brands. </p><p style="">Please check with our <strong><a href="mailto:repairs@brasselerusa.com" target="_blank">Handpiece Customer Support</a></strong> to see if your handpiece qualifies.</p><p><br></p><p>To initiate a repair you can follow the process outlined here: <a href="https://support.brasselerusa.com/support/solutions/articles/13000027046-handpiece-repair-process" target="_blank"><strong>Handpiece Repair Request</strong></a></p><p><br></p><p>If you found this article helpful, give it a <u>T</u><u>humbs Up</u> below. If you have any suggestions on how we can improve this article please send your comments to <a href="mailto:Support@BrasselerUSA.com">Support@BrasselerUSA.com</a>.</p><p><br></p> 13000005971 461 13000027047 2017-10-31T16:03:05-04:00 5007207875 3 2 0 2 What equipment does Brasseler repair? 2017-04-12T11:26:06-04:00 5007207875 1 2017-02-20T10:56:54-05:00 1 1 Changing the batteries is quite simple in our Endodontic and Hygiene handpieces. Batteries are available through Brasseler USA or at a local battery retailer near you.  The replacement batteries are AAA size Nickel Metal Hydride (NiMH) batteries. You can follow along with these videos: Endosequence Endosequence 2  Hygiene Pro If you found this article helpful, give it a Thumbs Up below. If you have any suggestions on how we can improve this article please send your comments to Support@BrasselerUSA.com. <p>Changing the batteries is quite simple in our Endodontic and Hygiene handpieces. Batteries are available through Brasseler USA or at a local battery retailer near you. </p><p>The replacement batteries are AAA size Nickel Metal Hydride (NiMH) batteries.</p><p><br></p><p>You can follow along with these videos:</p><p><a href="https://www.youtube.com/watch?v=wlVE2fpkT_c&amp;t=1s" target="_blank">Endosequence</a></p><p><a href="https://www.youtube.com/watch?v=YRS6FlAnsYc" target="_blank">Endosequence 2 </a></p><p><a href="https://www.youtube.com/watch?v=luskGFOUpdY">Hygiene Pro</a></p><p><br></p><div rel="clipboard_data">If you found this article helpful, give it a<span> </span><u>T</u><u>humbs Up</u><span> </span>below. If you have any suggestions on how we can improve this article please send your comments to<span> </span><a href="mailto:Support@BrasselerUSA.com">Support@BrasselerUSA.com</a>.</div> 13000005971 410 13000027676 2017-04-12T11:30:12-04:00 5007207875 4 2 1 1 How do I change the batteries in my cordless handpiece? 2017-04-12T11:26:06-04:00 5007207875 1 2017-04-12T11:23:01-04:00 0 3 Most Brasseler and NSK handpieces require routine maintenance to ensure the longevity of the handpiece. They are recommended to be lubricated and sterilized after each patient. Leaving these parameters can cause the life of the handpiece to be shortened and can cause cross contamination between patients.  You can refer to the Operation Manual for complete instructions for use, lubrication and sterilization. If you found this article helpful, give it a Thumbs Up below. If you have any suggestions on how we can improve this article please send your comments to Support@BrasselerUSA.com. <p>Most Brasseler and NSK handpieces require routine maintenance to ensure the longevity of the handpiece. They are recommended to be lubricated and sterilized after each patient. Leaving these parameters can cause the life of the handpiece to be shortened and can cause cross contamination between patients. </p><p>You can refer to the <a href="http://brasselerusadental.com/education-resource/operation-manuals/">Operation Manual</a> for complete instructions for use, lubrication and sterilization.</p><p><br></p><p>If you found this article helpful, give it a<span> </span><u>T</u><u>humbs Up</u><span> </span>below. If you have any suggestions on how we can improve this article please send your comments to<span> </span><a href="mailto:Support@BrasselerUSA.com">Support@BrasselerUSA.com</a>.</p> 13000005971 915 13000030674 2017-04-17T08:02:27-04:00 5007207875 5 2 0 3 How often should I lubricate my handpieces? 2017-04-12T11:26:06-04:00 5007207875